What are the responsibilities and job description for the HR Generalist position at Virtual?
Job Summary
The HR Generalist will be responsible for managing day-to-day human resources operations, with a focus on performance management, benefits administration, and biweekly payroll processing. This role requires a well-rounded HR professional who can handle a variety of HR functions while ensuring compliance with legal and regulatory requirements. The ideal candidate has experience in employee relations, performance management systems, and administering employee benefits.
Key Responsibilities
Performance Management
Performance Reviews : Administer the performance management process, including scheduling, tracking deadlines, providing tools and resources to managers, and ensuring timely completion of employee evaluations.
Goal Setting : Work with managers to develop employee goals and key performance indicators (KPIs) that align with departmental and company objectives.
Employee Development : Collaborate with department heads to identify development needs, coordinate training programs, and support employees’ career growth.
Feedback & Coaching : Provide managers with guidance on giving constructive feedback, managing performance issues, and fostering a culture of continuous improvement.
Performance Improvement Plans (PIPs) : Assist in developing and monitoring performance improvement plans for underperforming employees, ensuring documentation and follow-up.
Benefits Management
Benefits Administration : Manage employee benefits programs, including health, dental, vision, life insurance, disability, 401(k), and other voluntary benefits. Ensure timely enrollment, changes, and termination of benefits.
Open Enrollment : Coordinate and administer the annual benefits open enrollment process. Communicate benefits options to employees and ensure smooth transitions.
Employee Inquiries : Serve as the primary point of contact for employee questions about benefits, eligibility, and claims. Liaise with benefit providers to resolve issues.
Compliance : Ensure compliance with relevant laws and regulations, including ERISA, COBRA, FMLA, ACA, and HIPAA. Prepare and file required reports and documents.
Wellness Programs : Assist in developing and implementing employee wellness initiatives to promote a healthy work environment and improve employee engagement.
Payroll Administration
Biweekly Payroll Processing : Process biweekly payroll accurately and on time, ensuring all employee hours, overtime, deductions, and benefits are calculated correctly. Work with payroll software to manage employee data.
Payroll Audits : Conduct regular payroll audits to ensure compliance with federal and state wage laws and correct any discrepancies.
Timekeeping Systems : Maintain and update the timekeeping system, ensuring all employees' hours are tracked accurately. Provide training to employees on proper use of the system.
Tax and Benefits Deductions : Ensure appropriate deductions for taxes, benefits, and garnishments are applied correctly. Prepare payroll tax reports as needed.
Employee Relations
Employee Support : Provide guidance and support to employees on HR-related matters, including policies, procedures, and benefits.
Conflict Resolution : Assist in handling employee relations issues, including investigations, disciplinary actions, and mediation of disputes.
Policy Implementation : Ensure HR policies are consistently applied across the organization. Update and communicate HR policies as necessary.
Onboarding & Offboarding : Oversee the onboarding process for new hires, including orientation and benefits enrollment. Conduct exit interviews and manage offboarding procedures.
Compliance & Record Keeping
Legal Compliance : Ensure compliance with all federal, state, and local employment laws and regulations, including FLSA, FMLA, ADA, and EEO.
HRIS Management : Maintain accurate employee records in the Human Resources Information System (HRIS), including personal information, employment status, and benefits elections.
Reporting : Generate regular reports on HR metrics such as turnover, absenteeism, performance, and benefits participation. Use data to identify trends and recommend improvements.
Qualifications & Skills
Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
3-5 years of HR experience, with a focus on performance management, benefits administration, and payroll processing.
Solid understanding of HR best practices, including knowledge of labor laws and regulatory compliance.
Proficiency in payroll and HR software (e.g., ADP, Paylocity, or similar systems).
Strong attention to detail, with excellent organizational and problem-solving skills.
Excellent interpersonal and communication skills, with the ability to handle sensitive and confidential matters.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
PHR or SHRM-CP certification is a plus.
Working Conditions
Primarily office-based with occasional travel to job sites or other company locations as needed.
Full-time position, Monday through Friday, with flexibility for additional hours during peak times (e.g., open enrollment, performance reviews).
Salary & Benefits
Competitive salary, based on experience and qualifications.
Comprehensive benefits package including health, dental, and vision insurance.
401(k) retirement plan with company matching.
Paid time off (PTO), holidays, and other employee perks.
This role offers an opportunity to contribute to the success of a growing company by supporting the full spectrum of human resources operations, from performance management to benefits and payroll administration.
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