What are the responsibilities and job description for the IT Manager position at Virtual?
Job Title : IT Manager
Reports To : CTO
Job Overview :
The IT Manager is responsible for overseeing and managing the company's information technology projects and strategies. This role is pivotal in directing the IT department, implementing technology solutions to enhance operational efficiency, and ensuring the security and stability of IT systems. This leader will partner and consult with senior-level executives, align with marketing for branding and field operations for excellence. The ideal candidate will have substantial experience in the hospitality industry, with a strong focus on property management systems.
Responsibilities and Duties :
- Lead and manage the IT department, including staff recruitment, training, and development.
- Participate and oversee IT budgets, ensuring cost-effectiveness.
- Consult senior-level stakeholders across the entire organization to identify business and technology needs and to optimize the use of information technology.
- Design, implement, and maintain IT infrastructure and systems, with a focus on enhancing hospitality operations and property management efficiency.
- Identify and recommend new technology solutions, particularly those beneficial to the hospitality sector.
- Manage and oversee major IT projects, including integration and optimization of property management systems.
- Develop and implement IT policy and best practice guides for the organization, with an emphasis on hospitality industry standards.
- Conduct regular system audits and ensure compliance with hospitality industry regulations.
- Maintain vendor relationships and manage IT service contracts relevant to the hospitality industry.
- Stay updated with the latest technology trends and developments, especially in hospitality and property management.
- Ensure smooth delivery and operation of IT services by monitoring the system’s performance.
- Create processes and standards for selection, implementation, and support of systems
- Assess vendors and develop test strategies for new hardware and software
Qualifications :
Physical Requirements :
