What are the responsibilities and job description for the Bilingual Call Center Representative position at VirtualVocations?
A company is looking for a Bilingual Remote Call Center Representative.Key ResponsibilitiesAssist customers with software installation, troubleshooting, and updatesProvide information on product features, pricing, and order processingHelp customers navigate issues related to account access and browser functionalityRequired Qualifications, Training, and EducationFluency in English and SpanishAt least one year of technical problem-solving experienceHigh school diploma, GED, or college degreeAbility to type at least 35 words per minuteFlexible schedule availability for varying peak periods