Demo

Bilingual Call Center Representative

VirtualVocations
Roanoke, VA Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 5/20/2025

A company is looking for a Bilingual Call Center Representative (Relationship Coordinator).Key ResponsibilitiesSolicit and provide information via telephone for Medicare Advantage and Managed Long-Term Care PlansManage incoming calls, screen referrals, and document client interactions in the pre-enrollment databaseSchedule appointments for Enrollment Specialists and Intake Nurses, ensuring timely follow-up and documentationRequired QualificationsBilingual proficiency in English and another languageExperience in a call center or customer service environmentFamiliarity with electronic health record systems and databasesAbility to work in a fast-paced environment and manage multiple tasksFlexibility to work additional hours or weekends as needed

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