What are the responsibilities and job description for the Bilingual Patient Account Representative position at VirtualVocations?
A company is looking for a Sr Bilingual PAR Collections (Remote) representative.Key ResponsibilitiesImplement and evaluate quality assurance standards and proceduresDocument internal audits and investigate patient complaintsCoach and train staff on performance improvement and collection methodsRequired QualificationsBilingual in Spanish and EnglishWillingness to work 8 am - 5 pm CSTPreferred leadership and quality auditing experienceStrong computer skills, including Microsoft Office and databasesKnowledge of relevant regulatory requirements, including PCI / HIPAA laws
