What are the responsibilities and job description for the Call Center Assistant position at VirtualVocations?
A company is looking for a Call Center Assistant to provide exceptional support to internal customers.Key ResponsibilitiesProvide inbound and outbound support via phone, email, or chat in a courteous and efficient mannerDiagnose and resolve technical issues using documented solutions while maintaining customer service focusDocument issues handled and stay current on information impacting internal customersRequired Qualifications, Training, and EducationHigh School Diploma or equivalent requiredCall center experience is preferredExperience working with a PC in a Windows environment is requiredFriendly and helpful attitude with the ability to manage multiple tasksAbility to work as part of a team
