What are the responsibilities and job description for the Client Experience Coordinator position at VirtualVocations?
A company is looking for a Coordinator II, Client Experience.Key ResponsibilitiesMaintain successful client relationships and ensure client satisfactionConduct onboarding and provide ongoing support and training for new clientsManage project discussions, process improvements, and resolution of client issuesRequired QualificationsBachelor's degree in business, communication, or a science-related field, or a high school diploma with four years of industry experienceTwo years of experience in an IRB, health-related field, or clinical researchIntermediate computer skills, including MS Office products and CRM softwareSales or business development experience preferred