What are the responsibilities and job description for the Client Success Manager position at VirtualVocations?
A company is looking for a Client Success Manager to oversee a portfolio of assigned customers and enhance their experience.Key ResponsibilitiesManage customer accounts, conduct onboarding calls, and maintain regular communicationAnalyze campaign performance and collaborate with internal teams to present improvement strategies to customersServe as the main point of contact for customer inquiries and troubleshoot issues effectivelyRequired Qualifications3 years of experience in Customer Support or Account ManagementBasic technical knowledge related to SaaS platformsFamiliarity with LinkedIn and its functionalitiesStrong organizational skills and ability to create effective systemsPrior remote work experience or ability to work independently
