What are the responsibilities and job description for the Client Success Manager position at VirtualVocations?
A company is looking for a Client Success Manager to build strong relationships with software customers and drive positive business outcomes.Key ResponsibilitiesManage a diverse customer portfolio and build strong relationshipsConduct business reviews and engage customers through proactive outreachIdentify at-risk customers and execute strategies to retain themRequired QualificationsPrior Software Client Success Management experience, preferably in Scaled Client SuccessExperience with EMR and Practice Management softwareAbility to use ChurnZero Customer Success Management SoftwareHigh standards for personal and team accountabilityProper phone etiquette and effective discovery skills
