What are the responsibilities and job description for the Customer Advocacy Manager position at VirtualVocations?
A company is looking for a Customer Advocacy Manager to amplify customer voices and drive advocacy programs.Key ResponsibilitiesManage relationships with online review platforms to enhance market presence and ensure accurate product informationSource and create case studies showcasing customer success and manage a master case study libraryIdentify and recommend speakers for webinars and events to support marketing initiativesRequired Qualifications3-5 years of customer advocacy or customer marketing experienceExperience producing customer case studiesExperience working with customers and sales teamsFamiliarity with Salesforce and customer reference management softwareStrong relationship management skills to build customer partnerships
