What are the responsibilities and job description for the Customer Care Specialist position at VirtualVocations?
A company is looking for a Customer Care Specialist - Remote.Key ResponsibilitiesProvide technical assistance and support for incoming customer queries through various channelsResearch, resolve, and respond to end-user issues while collaborating with other teams for complex problemsEnsure customer satisfaction by following up on issues and meeting established service levelsRequired Qualifications1-5 years of experience in customer service and technical supportExperience with help desk tools and technology troubleshootingProficiency in Microsoft Office toolsExperience working in a remote environment is preferredAbility to handle multiple priorities effectively
