What are the responsibilities and job description for the Customer Experience Advocate position at VirtualVocations?
A company is looking for a Customer Experience Advocate II, Enterprise.Key Responsibilities : Serve as a trusted business advisor and primary contact for top customersAnalyze data to identify sales growth opportunities and communicate progress to stakeholdersEnhance client relationships by ensuring exceptional service and monitoring product usageRequired Qualifications : 2 to 3 years of account management experience in a SaaS e-commerce technology companyProficient in Excel for data analysisFamiliarity with eCommerce platforms such as Shopify, WooCommerce, Magento, and BigCommerceKnowledge of eCommerce industry trends
