What are the responsibilities and job description for the Customer Experience Representative position at VirtualVocations?
A company is looking for an Associate Customer Experience Representative.Key ResponsibilitiesProvide accurate responses to customer inquiries via emailExceed customer expectations to deliver a first-class experienceFollow SOPs to resolve order issues and communicate customer trends to managementRequired QualificationsMinimum of 1 year of customer service experience, preferably in a technology or gaming industryExcellent computer skills with experience in CRM systems like Zendesk or SalesforceFamiliarity with the collectible gaming industryExperience working in a high-performing customer experience team
