What are the responsibilities and job description for the Customer Service Representative position at VirtualVocations?
A company is looking for a Customer Service Representative (Remote).Key Responsibilities : Respond to customer support tickets and resolve issues related to existing ordersManage high-volume phone calls to assist customers with existing and new ordersDocument issues and visit court dockets for information on case filingQualifications : High school diploma or GED required; 1-3 years of customer support or call center experienceExperience using Microsoft Outlook, Excel, Word, and PDF Editor preferredAbility to read, write, and speak EnglishTyping speed of at least 55 wpmAbility to perform repetitive tasks with accuracy and maintain work quality under stress