What are the responsibilities and job description for the Customer Service Supervisor position at VirtualVocations?
A company is looking for a Supervisor, Specialized Services to manage Customer Service Representatives and administrative activities.Key ResponsibilitiesManage and support Customer Service Representatives, providing guidance for growthOversee personnel needs, including selection, coaching, training, and performance evaluationMonitor customer service performance and implement strategies for improvementRequired QualificationsHigh School Diploma or GED (accredited)2 years of relevant work experience, preferably with Bagster & TRO experienceCall center or customer service experienceSupervisory or management skillsMust live and work in the US
