What are the responsibilities and job description for the Customer Support Associate position at VirtualVocations?
A company is looking for a Customer Support Associate to serve as a liaison between the organization and its Collectors.Key ResponsibilitiesLiaise with Collectors to support inquiries and issuesProvide exemplary service through various communication channelsBuild and maintain relationships with repeat CollectorsRequired QualificationsPositive, Collector-minded individual with a passion to serveGeneral knowledge of the trading cards and collectibles industryProficiency in MS Suite, including Word, Outlook & ExcelExperience with customer interactions through web message, voice, and emailWillingness to work flexible hours, including evenings and weekends
