What are the responsibilities and job description for the Customer Support Associate position at VirtualVocations?
A company is looking for a Customer Support Associate - MST / PST.Key ResponsibilitiesDeliver exceptional customer experiences in every interactionBecome an expert in the product and provide effective solutions for customer issuesManage multiple customer cases while collaborating with cross-functional teamsRequired Qualifications1-2 years of experience in a customer support or customer service roleStrong multitasking skills and ability to handle a high volume of inquiriesA passion for delivering excellent customer serviceProven ability to achieve and exceed performance metricsLocated in Pacific or Mountain time zones
