What are the responsibilities and job description for the Emergency Roadside Responder position at VirtualVocations?
A company is looking for a Remote Emergency Roadside Telephone Responder.Key ResponsibilitiesAnswer high volume incoming calls from AAA Members in need of Roadside AssistanceAccurately input Member information and determine breakdown location using online mapping toolsProvide clear information on pending service, costs, and estimated time of arrivalRequired QualificationsHigh School Diploma or equivalentOne year customer service experience, preferably in a call centerStable, high-speed, hard-wired internet connection requiredSuccessful completion of a three-week virtual training classAbility to work weekends, overtime, and / or holidays as needed
