What are the responsibilities and job description for the Home Retention Specialist position at VirtualVocations?
A company is looking for a Home Retention Outreach Specialist.Key ResponsibilitiesInitiates outbound contact with borrowers to assess their financial situation and explore loss mitigation optionsHandles inbound inquiries regarding mortgage status, modifications, and foreclosure processesEnsures compliance with mortgage laws and follows up with borrowers on required documentation and agreementsRequired Qualifications, Training, and Education1 years of experience in mortgage default servicing or loss mitigation preferredHigh school diploma or equivalent required; bachelor's degree preferredKnowledge of mortgage industry terminology and relevant regulationsAbility to work under pressure and meet conflicting deadlinesMust be able to pass a background investigation
