What are the responsibilities and job description for the IT Support Specialist position at VirtualVocations?
A company is looking for an IT Support Specialist to join their Information Technology team.Key Responsibilities : Provide end user support for technology-related issues using a work ticket queueProvision employee laptops and manage user accounts, including creation and decommissioningManage inventory of technology supplies and develop training for employees on new technologiesRequired Qualifications : At least 2 years of experience in end user supportStrong familiarity with MacOS, Windows, and Linux Desktop supportCommitment to continuous improvement and helping users enhance their job functions through technologyWillingness to tackle unfamiliar problemsProficiency in writing end user documentation for various audiences
