What are the responsibilities and job description for the Lead Technology Analyst position at VirtualVocations?
A company is looking for a Lead Technology Analyst (Payments Technology).Key ResponsibilitiesLead application support teams and manage issue resolution for Check Processing, Returns, and Adjustments applicationsFacilitate continuous improvement efforts and collaborate with vendors and business lines to ensure service deliveryAnalyze complex problems, document resolutions, and provide strategic recommendations based on metrics and financial impactRequired QualificationsBachelor's Degree or higher in Computer Science, Information Technology, or related field, or equivalent work experienceBasic understanding of at least one programming language (e.g., JavaScript, C#)3 years of application support experience within Check Processing, Returns, and AdjustmentsKnowledge of Infrastructure Support responsibilities and incident managementExperience with Agile / Scrum methodologies and tools like Jira / Jira Align
