What are the responsibilities and job description for the Member Services Trainer position at VirtualVocations?
A company is looking for a Member Services Trainer to develop and deliver training programs for staff.Key ResponsibilitiesSupport the call center through live calls and technical bridges on high volume daysIdentify learning objectives and design effective training solutionsAssess trainee performance and evaluate training effectivenessRequired Qualifications and EducationBA / BS degree or equivalent experience in Health Care / TrainingPrior call center and healthcare experienceFormal training experience with groups of at least ten participantsSupervisory and leadership skillsExperience in instructional design and adult learning principles
