What are the responsibilities and job description for the National Training Coordinator position at VirtualVocations?
A company is looking for a National Training Services Coordinator.Key ResponsibilitiesManage a high volume of email correspondence daily to coordinate training sessions and respond to inquiriesBuild and maintain positive relationships with clients and instructors while ensuring accurate schedulingHandle inbound and outbound calls, providing customer support and troubleshooting issues related to training servicesRequired Qualifications1 year of experience in a customer service positionDetail-oriented with strong data entry skillsExperience with inbound and outbound calls, demonstrating top-level phone etiquetteStrong computer skills in Office products and internet-based databasesAbility to maintain composure and professionalism under pressure and tight deadlines
