What are the responsibilities and job description for the Onboarding Specialist position at VirtualVocations?
A company is looking for a SaaS Onboarding Specialist responsible for onboarding and supporting enterprise customers.Key ResponsibilitiesManage customer relationships during the onboarding phase and provide long-term supportCommunicate client information and feedback across various teams to enhance service deliveryIdentify opportunities for improvement and expansion to enhance customer experienceRequired Qualifications1-3 years of experience in customer success, implementation, or salesBachelor's degree or equivalent experience in a related fieldProven success in developing relationships with new customersExperience working with cross-functional teamsBilingual (English / Spanish) preferred
