What are the responsibilities and job description for the Operations Analyst position at VirtualVocations?
A company is looking for an Operations Analyst / Trust & Safety to join their remote team.Key ResponsibilitiesReview and analyze student activity to identify intervention needs related to safety and well-beingCommunicate important information to designated emergency contacts at school districtsRecord and maintain concise notes regarding incidents in Salesforce CRM and collaborate with other analysts to identify trendsRequired QualificationsExperience in crisis management, child advocacy, content moderation, or a related fieldAbility to communicate sensitive information effectively through various channelsStrong reading comprehension and focus for processing large amounts of contentConfidence to work independently within a virtual team environmentFluency in Spanish is a plus
