What are the responsibilities and job description for the Patient Service Representative position at VirtualVocations?
A company is looking for a Patient Service Representative (Remote).Key ResponsibilitiesHandle inbound and outbound communications for multiple ambulatory practices, including scheduling and resolving patient inquiriesDocument and relay patient information according to Practice guidelines and provide updates to patient recordsParticipate in training sessions and assist in the orientation of new personnel while identifying process improvementsRequired QualificationsHigh School diploma or GED is requiredAbility to explain complex healthcare issues with empathyStrong computer skills and knowledge of Microsoft Office applicationsExperience using multiple advanced communication toolsEffective interpersonal skills to work in a diverse team environment
