What are the responsibilities and job description for the Remote Technical Alarm Specialist position at VirtualVocations?
A company is looking for a Remote Technical Alarm Specialist.Key Responsibilities : Provide technical assistance to customers via scheduled outbound calls, ensuring effective solutionsTroubleshoot and install various alarm products and services, communicating complex issues clearlyEducate customers on system functionality and identify additional security solutionsRequired Qualifications : High school diploma or equivalent required; some college credits or a degree preferredAt least 1 year of technical service experience is requiredOne year of home security systems technician experience is highly preferredMust have a private, quiet workspace with adequate internet bandwidth
