What are the responsibilities and job description for the Student Success Coordinator position at VirtualVocations?
A company is looking for a Student Success Outreach Coordinator to support students in their educational journey.Key ResponsibilitiesManage a high-volume caseload of students, providing proactive support through various communication channels to drive engagement and enrollmentExecute detailed workflows to contact a large number of learners daily, focusing on enrollment, retention, and graduation targetsUtilize CRM tools to monitor student progress and identify those needing additional support, while collaborating with team members to optimize outreach strategiesRequired Qualifications1-2 years of experience in sales, business development, customer success, or learner engagement, preferably in a high-growth SaaS or technology environmentAbility to provide high-quality support to a large volume of learnersExperience in crafting outbound communications and optimizing outreach effortsStrong work ethic with a drive to meet and exceed learner outcomesFamiliarity with CRM tools such as Planhat and Zendesk is a plus
