What are the responsibilities and job description for the Supply Chain Cloud Support Director position at VirtualVocations?
A company is looking for a Supply Chain Cloud Support Director / Sr Director.Key ResponsibilitiesRecruit, train, and manage performance of support teams within Supply Chain CloudOversee service delivery and manage escalated customer issues in collaboration with global teamsParticipate in projects to enhance technical support quality and efficiencyRequired QualificationsMaster's degree or equivalent experience in a related fieldEight or more years of experience in software development or technical supportSix or more years of management experience in a fast-paced environmentExperience with functional ERP and SCM applications preferredProven record in customer engagement and strategic account management
