What are the responsibilities and job description for the Texas Bilingual Customer Service Representative position at VirtualVocations?
A company is looking for a Remote Bilingual Customer Service Professional.Key ResponsibilitiesRespond to inbound customer inquiries via telephone in a polite mannerDocument each customer encounter and resolution in the tracking systemForward specific inquiries for priority resolution as directedRequired Qualifications, Training, and EducationOne year of previous call center experienceFluency in both English and SpanishAble to attend a 100% classroom training programComputer savvy with the ability to resolve minor technical issuesSelf-motivated and able to work independently with minimal assistance
