What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Virtuous Pain Centers?
**Job Title: Front Desk Personnel**
**Location:** Virtuous Pain Centers, Mesa, AZ
**Job Type:** Full-Time
**About Us:**
Virtuous Pain Centers is a leading multi-specialty clinic dedicated to providing exceptional healthcare services. We pride ourselves on our commitment to patient care, innovative treatments, and a supportive work environment. We are currently seeking a highly organized and friendly Front Desk Personnel to join our team.
**Job Summary:**
The Front Desk Personnel will be the first point of contact for patients and visitors at our clinic. This role involves managing a variety of administrative tasks while providing outstanding customer service to ensure a positive experience for all patients. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
**Key Responsibilities:**
- Greet and welcome patients and visitors in a friendly and professional manner.
- Answer phone calls, schedule appointments, and manage the appointment calendar.
- Verify patient information and insurance details during check-in and check-out.
- Handle incoming and outgoing correspondence, including emails and faxes.
- Maintain organized patient records and ensure confidentiality of sensitive information.
- Assist patients with any inquiries or concerns regarding their appointments or services.
- Collaborate with medical staff to ensure smooth patient flow and efficient clinic operations.
- Process payments and manage billing inquiries.
- Ensure the reception area is well-maintained and stocked with necessary supplies.
- Perform additional administrative tasks as required by management.
**Qualifications:**
- High school diploma or equivalent; additional education or certification in administrative support is a plus.
- Previous experience in a medical office or healthcare setting preferred.
- Proficient in using electronic health record (EHR) systems ( E Clinical Works) and Microsoft Office Suite.
- Strong interpersonal and communication skills, both verbal and written.
- Ability to work effectively in a team environment and independently.
- Excellent organizational skills with attention to detail and accuracy.
- Ability to manage multiple tasks and prioritize in a fast-paced environment.
**Benefits:**
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- Supportive work environment with a focus on teamwork.
**How to Apply:**
Interested candidates should submit their resume and a cover letter detailing their qualifications and experience to sarah@thevirtuousteam.com ,
Join us at Virtuous Pain Centers and be a part of a dedicated team that is making a difference in the lives of our patients!
I'm Sarah Rice
Job Type: Full-time
Pay: $17.75 - $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Pain Medicine
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Mesa, AZ 85206 (Required)
Ability to Relocate:
- Mesa, AZ 85206: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $19