What are the responsibilities and job description for the Medical Scheduler position at VIS - Vascular and Interventional Specialists?
Job description
Clinic Scheduler
As a Scheduler, your primary responsibility will be to provide great customer service to each patient during each phone call. You will be the first point of contact for our patients and referring providers. This role is essential in creating a welcoming and friendly environment.
Your key responsibilities include:
- Effectively managing a high volume of incoming and outbound calls.
- Providing accurate and detailed information about our services and appointment availability.
- Assisting patients with scheduling appointments, coordinating with physicians' schedules, and addressing any necessary rescheduling.
Qualifications
- Previous experience in a customer service or reception role, preferably within a healthcare setting. Knowledge of medical terminology is a plus but not required.
- Strong communication skills.
- Team player and dependable.
- Excellent organizational and multitasking skills, as you will manage multiple tasks simultaneously.
- An empathetic nature and genuine commitment to assisting patients.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Medical-Surgical
- Surgery
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Medical Receptionist/Scheduler
Neurology Consultants of Nebraska -
Papillion, NE
Scheduler
JE Dunn -
Omaha, NE
Scheduler
Great Plains Health -
Nebraska, NE