Client Success Manager

True success doesn’t just happen—it’s pursued with zeal by those who demand excellence from themselves and others. If you’re a driven achiever who doesn’t just meet targets but smashes them, we want you.

We operate on the principles of grit, precision, and uncompromising quality. Our team consists of tenacious individuals who not only lead in their fields but also drive real, measurable outcomes through disciplined strategy and rigorous execution. We partner with clients who are leaders in their industries—professional services, expansive hospitality groups, and specialized manufacturers—all poised for their next significant growth phase.

As a part of our team, you’ll take on the challenge of elevating already successful businesses by pushing boundaries and implementing bold, innovative strategies that reflect our shared values of hard work, integrity, and excellence.

Job Title:

Client Success Manager

Department:

Operations

Location:

Day to Day is Fully Remote, with periodic in-person team days. Job open to applicants within 2 hours of Worcester MA. Open to applicants in MA, RI, and CT.

Position Type:

Full-Time

Salary Range:

Around $60,000 per year monthly health stipend, with opportunities for performance-based bonuses. Unlimited paid time off available.

Job Summary:

Vision is seeking a dynamic Client Success Manager who embodies drive, precision, and a passion for results. This role is perfect for a high-performing individual who excels in a competitive environment and is relentless in pursuing success. As someone who will not only craft innovative marketing strategies but also vigorously implement them, you will play a pivotal role in boosting client satisfaction and profitability. If you thrive on responsibility and are eager to use cutting-edge technology to lead the market, we offer you the platform to impact our direction and growth significantly. Join us if you’re looking for a career where your hard work and dedication will truly shape the future of our business and drive real results.

Key Responsibilities:

Strategic Marketing & Performance Enhancement:

• Develop marketing strategies that directly contribute to increased profitability and client retention.
• Analyze performance data rigorously to continually refine and optimize marketing efforts.
• Advocate for and integrate advanced AI tools to enhance the precision and effectiveness of marketing campaigns.

Client Onboarding & Project Oversight:

• Ensure a seamless integration of new clients by overseeing a meticulous and welcoming onboarding process.
• Implement cutting-edge technologies and methodologies to streamline project management and elevate operational performance.
• Maintain vigilant oversight over all marketing projects to ensure flawless execution and attention to detail.

SEO Strategy & Execution

• Develop and implement robust SEO strategies (organic and paid) that drive traffic, conversions, and measurable results.
• Oversee the creation and optimization of blog content and website pages, ensuring adherence to SEO best practices.
• Manage Google Ads campaigns, including keyword research, bid management, demographic targeting, and performance optimization.
• Conduct regular website audits to identify technical SEO issues and opportunities for improvement.
• Stay updated on SEO trends, algorithms, and tools to maintain a competitive edge.

Long-Form Technical/SEO Content Writing

• Research and write long-form technical content that aligns with SEO goals and client objectives.
• Create in-depth blog posts, white papers, and website content tailored to specific industries and audiences.
• Collaborate with the team to ensure content is optimized for search engines and aligns with brand voice.
• Use data and analytics to refine content strategies and improve engagement.

Leadership & Team Collaboration:

• Serve as a role model for high standards and proactive problem-solving within the marketing team.
• Collaborate with cross-functional teams to ensure marketing strategies are cohesive and aligned with overall business objectives.
• Offer guidance on new technologies and marketing best practices, focusing on operational excellence rather than formal mentorship.

Qualifications:

• Proven experience in digital marketing with a track record of enhancing service-based client profitability and satisfaction.
• Proficient in utilizing advanced technology, especially AI, to improve marketing results.
• Exceptional attention to detail and the ability to manage multiple priorities effectively.
• Strong communication skills, capable of motivating teams and explaining complex concepts in straightforward terms.

Key Skills Desired:

• Digital Marketing Expertise: Strong experience with SEO and Google Ads.
• Project Management: Ability to handle multiple projects with precision.
• Tech Savvy: Proficient in using AI and modern technologies to enhance marketing efficiency.
• Data Analysis: Skilled at extracting insights from data to optimize strategies.
• Communication: Excellent ability to articulate complex concepts clearly.
• Leadership: Experienced in leading and mentoring teams.
• Innovation: Creative problem-solver with a track record of improving client results.
• Client Relations: Capable of building and maintaining strong client relationships.
• Adaptability: Quick to adjust strategies based on performance data.
• Certifications: Relevant certifications in digital marketing tools preferred.

Why Join Us?

• Impactful Role: Directly influence our company’s success and client happiness through your strategic and operational excellence.
• Career Growth: Position yourself at the forefront of marketing innovation with extensive opportunities for advancement.
• Supportive Environment: Work in a culture that prizes efficiency, innovation, and measurable success, supported by a team dedicated to professional excellence.

Vision champions a culture of merit where performance and accountability are rewarded. We are committed to fostering a workplace where all team members are encouraged to excel based on their contributions and achievements.

To Apply: