Assistant Project Coordinator

One of the nation’s leading independent warehouse storage solutions companies has an immediate opening for an Assistant Project Coordinator in Tracy, CA to join the Project Management team.

The Assistant Project Coordinator is accountable for providing support to the Project Management team. This role is a mixture of CSR, Purchasing, Inventory management, project management, vendor management and overall clerical needs. This position reports directly to the lead Project Manager.

Responsibilities and Duties

• Works directly with PM Lead and other PM’s as assigned.
• Manages communication to customers, vendors, internal and external departments as assigned.
• Works across all departments to ensure orders, projects and customers’ needs are being met.
• Creates and processes estimates, Sales Orders & Purchase Orders for material and services, permitting and various other tasks.
• Assists in ensuring projects deadlines and costs are achieved.
• Provide excellent customer service.
• Provide knowledgeable answers to questions about products, pricing, availability, and order status.
• Updates customers, vendors and internal teams on order status and addresses order concerns
• Updates Sales reps on status or any delays on shipments or material of orders
• Works along with the transportation department to schedule shipments and provide shipment updates to the customer.
• Perform other clerical duties such as filing, photocopying, faxing, etc.
• Works with warehouse and fabrication department
• Coordinates with other warehouses to ensure proper handling of orders.
• Matches and approved invoices for payment.
• Assists in managing permitting po’s, status and completion.

Qualifications and Skills

• High School Diploma Required

o Associate degree (Preferred)

• At least Two Years of Customer Service experience

• Office or Sales Experience is a plus.

• QuickBooks Enterprise Desktop experience preferred

• Ability to identify actions necessary to complete tasks and obtain results.

• Positive and constructive view of working with others.

• Ability to listen to and work with a wide range of customers.

• Ability to learn and function in a fast-paced environment.

• Answer and filter incoming calls

• Help troubleshoot problems with customer orders, customer accounts, projects, permits and other related issues

• Must be able to work with the sales team, but also work independently.

• Assists other departments as needed.

• Strong communication and interpersonal skills and dedication to customer satisfaction

• Excellent time management and organizational skills and the ability to multitask and prioritize.

• Punctual

• Ability to pay strong attention to detail.

• Personal accountability

• Proficient in software including MS Office & MS Excel

• Maintains quality service by following organization standards.

• Maintains safe and clean work environment.

• Contributes to team effort by accomplishing related tasks as needed and keeps a positive work attitude.

• Previous industry experience preferred (Pallet Racking & Material Handling Systems)

Job Type: Full-time

Pay: $25.00 - $30.00 per hour