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ServiceNow ITOM Architect

Visionary Innovative Technology Solutions LLC
Plano, TX Contractor
POSTED ON 3/31/2025 CLOSED ON 4/26/2025

What are the responsibilities and job description for the ServiceNow ITOM Architect position at Visionary Innovative Technology Solutions LLC?

Position: SNOW ITOM Architect

Location: PLANO, TX OR MCLEAN, VA (Remote)

Duration: 6 Month

Job Description:

  • Solutioning and Design the ITOM solution using industry best practices.
  • Advise, design and configure integration solutions between ServiceNow and other CMDB tools.
  • Experience with CMDB design, architecture and implementations with a fair understanding of ServiceNow CMDB model and extensions
  • Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules
  • Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods
  • Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.
  • 3rd party software integrations with ServiceNow
  • Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.
  • MID Server management experience
  • Experience in multiple ServiceNow implementations
  • Lead the configuration and customization of ServiceNow instances.

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