What are the responsibilities and job description for the ServiceNow ITOM Architect position at Visionary Innovative Technology Solutions LLC?
Position: SNOW ITOM Architect
Location: PLANO, TX OR MCLEAN, VA (Remote)
Duration: 6 Month
Job Description:
- Solutioning and Design the ITOM solution using industry best practices.
- Advise, design and configure integration solutions between ServiceNow and other CMDB tools.
- Experience with CMDB design, architecture and implementations with a fair understanding of ServiceNow CMDB model and extensions
- Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules
- Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods
- Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.
- 3rd party software integrations with ServiceNow
- Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.
- MID Server management experience
- Experience in multiple ServiceNow implementations
- Lead the configuration and customization of ServiceNow instances.
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