What are the responsibilities and job description for the Technical Delivery Manager (Software Project Manager) position at VISIONARY TECHNOLOGY CONSULTANTS?
Job Description
Job Title: Delivery Manager
Position Overview:
The Delivery Manager is accountable for the efficient, on-time, and on-budget delivery of
software changes across all assigned projects. This role collaborates closely with Product
Leadership and Senior Delivery Managers to ensure that all software solutions meet the highest
standards of quality and adhere to the Agile SDLC process outlined by IdeaCrew. The Delivery
Manager will ensure that projects are delivered in line with the expectations of the product
roadmap, which may include a range of initiatives, such as feature projects, operations &
maintenance projects or tasks, product advancements, security maintenance initiatives, and
strategic initiatives of varying size and complexity.
The Delivery Manager oversees day-to-day project operations, including sprint-to-sprint
planning, resource allocation, forecasting, and project updates. At project initiation, the Delivery
Manager leads the kickoff, defining scope, objectives, timelines, and resource requirements in
collaboration with stakeholders. They also facilitate estimation efforts by working with the
technical team to assess the complexity of deliverables, generate time and resource estimates,
and secure approval from Senior Delivery Managers and the VP of Product Delivery.
Once the project is underway, the Delivery Manager ensures proper prioritization of tasks,
manages progress, adjusts forecasts, and communicates updates to both internal teams and
clients. They serve as the primary point of contact for client communications, ensuring updates
are consistent, clear, and timely.
As projects move through the SDLC reaching User Acceptance Testing and Project Closeout,
the Delivery Manager is responsible for owning triage coordination, client communications,
defect resolution, management of change requests and other risks to ensure client approvals
are reached. At which point management of closeout duties, such as readiness reviews, release
management coordination, operations & maintenance handover are expected.
As the leader of the delivery team, the Delivery Manager fosters a collaborative, efficient
environment, ensuring alignment between product, technical, and quality assurance teams.
They ensure that team members are equipped to succeed, resources are allocated effectively,
and goals are communicated clearly to meet project objectives.
Key Responsibilities:
Project Delivery Management:
Oversee the planning, execution, and delivery of all assigned projects, ensuring that
deliverables are completed on time, within budget, and according to the agreed-upon
scope. This includes defining priorities, forecasting resource requirements, costs, and
timelines.
Portfolio Expectations:
The Delivery Manager will oversee a medium-sized portfolio of active projects. At
IdeaCrew, this means managing the priorities of 5-8 developers and 1-2 quality
assurance resources across projects of varying complexity and potentially multiple
clients concurrently.
Team Leadership:
Lead and guide cross-functional teams, including developers, quality assurance testers,
and product managers, to ensure clear communication of project goals, priorities, and
expectations. Create a collaborative environment where team members are empowered
to succeed.
Client Communication and Stakeholder Engagement:
Serve as the primary point of contact for clients, providing consistent and accurate
updates on project progress. This includes maintaining ticket systems (e.g., ClickUp,
Redmine, Sugar), hosting project meetings, and ensuring that client expectations are
met. Lead discussions around project delivery status, resolving any concerns or risks
that arise.
Agile Project Management:
Facilitate all Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews,
and retrospectives. Ensure the team stays focused on delivering value while maintaining
velocity. Capture action items, track progress, and drive accountability throughout the
project lifecycle.
Scope and Change Management:
Own the scope of each project, ensuring that all deliverables meet the needs of product
management and clients. Control scope changes resulting from internal or external
requests, and ensure these changes are managed according to established change
management practices. Communicate the financial and resource impacts of scope
changes, ensuring proper alignment between project goals and the total roadmap.
Collaboration with Group Leadership:
Work closely with the Senior Delivery Manager and Product Manager to align project
priorities with business objectives, define MVP scope, and address any product-related
questions. Collaborate to ensure that resources are allocated efficiently, and projects are
well-defined before execution.
Risk Management and Escalation:
Proactively identify potential risks and issues throughout the project lifecycle, including
scope creep, technical challenges, or changes in client priorities. Develop mitigation
strategies and escalate issues when necessary to overcome challenges, maintain
project momentum and meet delivery goals.
Resource and Budget Management:
Collaborate with the Senior Delivery Manager and VP of Product Delivery to generate
estimates for resource needs, timelines, and budget requirements. Monitor project
budgets and ensure that resources are allocated efficiently, with appropriate forecasting
for future needs.
Quality Assurance and Documentation:
Ensure that the technical team produces high-quality documentation, including system
diagrams and change logs. Maintain alignment between the technical team’s
implementation strategy and architecture, ensuring all deliverables meet the standards
set by product management and clients.
Qualifications:
Experience:
At least 4 years of experience in software delivery or technical project management, with
a strong focus on software development and Agile methodologies.
Prepared by IdeaCrew 3
Technical Project Management Skills:
Proven track record of leading cross-functional teams, including technical staff, quality
assurance professionals, and product managers, to achieve successful project
outcomes.
Agile Expertise:
In-depth knowledge of Agile principles, with demonstrated experience facilitating Agile
ceremonies and driving sprint execution.
Communication Skills:
Exceptional communication skills, both written and verbal, with the ability to explain
complex concepts to both technical and non-technical stakeholders.
Risk Management and Problem-Solving:
Strong skills in identifying and managing risks, solving complex problems, and adapting
to changes in scope or project requirements.
Budget and Resource Management:
Experience in managing project budgets, resource allocation, and forecasting for largescale
projects.
Company Description
Visionary Technology Consultants (VTC) is a Minority and Service Disabled Veteran Owned Small Business (SDVOSB). We provide innovative technology management and human resource services to our partners in the government and commercial spheres, covering arenas spanning defense, health, legal, education, finance, entertainment, and technology. Our proven solutions have enabled our customers to keep pace with the rapid evolutions in technology and maximize their people and product investments. Our distinctive approaches respond to the challenges faced by all organizations to improve operational efficiency while minimizing operating costs continually.
Visionary Technology Consultants (VTC) is a Minority and Service Disabled Veteran Owned Small Business (SDVOSB). We provide innovative technology management and human resource services to our partners in the government and commercial spheres, covering arenas spanning defense, health, legal, education, finance, entertainment, and technology. Our proven solutions have enabled our customers to keep pace with the rapid evolutions in technology and maximize their people and product investments. Our distinctive approaches respond to the challenges faced by all organizations to improve operational efficiency while minimizing operating costs continually.
Job Title: Delivery Manager
Position Overview:
The Delivery Manager is accountable for the efficient, on-time, and on-budget delivery of
software changes across all assigned projects. This role collaborates closely with Product
Leadership and Senior Delivery Managers to ensure that all software solutions meet the highest
standards of quality and adhere to the Agile SDLC process outlined by IdeaCrew. The Delivery
Manager will ensure that projects are delivered in line with the expectations of the product
roadmap, which may include a range of initiatives, such as feature projects, operations &
maintenance projects or tasks, product advancements, security maintenance initiatives, and
strategic initiatives of varying size and complexity.
The Delivery Manager oversees day-to-day project operations, including sprint-to-sprint
planning, resource allocation, forecasting, and project updates. At project initiation, the Delivery
Manager leads the kickoff, defining scope, objectives, timelines, and resource requirements in
collaboration with stakeholders. They also facilitate estimation efforts by working with the
technical team to assess the complexity of deliverables, generate time and resource estimates,
and secure approval from Senior Delivery Managers and the VP of Product Delivery.
Once the project is underway, the Delivery Manager ensures proper prioritization of tasks,
manages progress, adjusts forecasts, and communicates updates to both internal teams and
clients. They serve as the primary point of contact for client communications, ensuring updates
are consistent, clear, and timely.
As projects move through the SDLC reaching User Acceptance Testing and Project Closeout,
the Delivery Manager is responsible for owning triage coordination, client communications,
defect resolution, management of change requests and other risks to ensure client approvals
are reached. At which point management of closeout duties, such as readiness reviews, release
management coordination, operations & maintenance handover are expected.
As the leader of the delivery team, the Delivery Manager fosters a collaborative, efficient
environment, ensuring alignment between product, technical, and quality assurance teams.
They ensure that team members are equipped to succeed, resources are allocated effectively,
and goals are communicated clearly to meet project objectives.
Key Responsibilities:
Project Delivery Management:
Oversee the planning, execution, and delivery of all assigned projects, ensuring that
deliverables are completed on time, within budget, and according to the agreed-upon
scope. This includes defining priorities, forecasting resource requirements, costs, and
timelines.
Portfolio Expectations:
The Delivery Manager will oversee a medium-sized portfolio of active projects. At
IdeaCrew, this means managing the priorities of 5-8 developers and 1-2 quality
assurance resources across projects of varying complexity and potentially multiple
clients concurrently.
Team Leadership:
Lead and guide cross-functional teams, including developers, quality assurance testers,
and product managers, to ensure clear communication of project goals, priorities, and
expectations. Create a collaborative environment where team members are empowered
to succeed.
Client Communication and Stakeholder Engagement:
Serve as the primary point of contact for clients, providing consistent and accurate
updates on project progress. This includes maintaining ticket systems (e.g., ClickUp,
Redmine, Sugar), hosting project meetings, and ensuring that client expectations are
met. Lead discussions around project delivery status, resolving any concerns or risks
that arise.
Agile Project Management:
Facilitate all Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews,
and retrospectives. Ensure the team stays focused on delivering value while maintaining
velocity. Capture action items, track progress, and drive accountability throughout the
project lifecycle.
Scope and Change Management:
Own the scope of each project, ensuring that all deliverables meet the needs of product
management and clients. Control scope changes resulting from internal or external
requests, and ensure these changes are managed according to established change
management practices. Communicate the financial and resource impacts of scope
changes, ensuring proper alignment between project goals and the total roadmap.
Collaboration with Group Leadership:
Work closely with the Senior Delivery Manager and Product Manager to align project
priorities with business objectives, define MVP scope, and address any product-related
questions. Collaborate to ensure that resources are allocated efficiently, and projects are
well-defined before execution.
Risk Management and Escalation:
Proactively identify potential risks and issues throughout the project lifecycle, including
scope creep, technical challenges, or changes in client priorities. Develop mitigation
strategies and escalate issues when necessary to overcome challenges, maintain
project momentum and meet delivery goals.
Resource and Budget Management:
Collaborate with the Senior Delivery Manager and VP of Product Delivery to generate
estimates for resource needs, timelines, and budget requirements. Monitor project
budgets and ensure that resources are allocated efficiently, with appropriate forecasting
for future needs.
Quality Assurance and Documentation:
Ensure that the technical team produces high-quality documentation, including system
diagrams and change logs. Maintain alignment between the technical team’s
implementation strategy and architecture, ensuring all deliverables meet the standards
set by product management and clients.
Qualifications:
Experience:
At least 4 years of experience in software delivery or technical project management, with
a strong focus on software development and Agile methodologies.
Prepared by IdeaCrew 3
Technical Project Management Skills:
Proven track record of leading cross-functional teams, including technical staff, quality
assurance professionals, and product managers, to achieve successful project
outcomes.
Agile Expertise:
In-depth knowledge of Agile principles, with demonstrated experience facilitating Agile
ceremonies and driving sprint execution.
Communication Skills:
Exceptional communication skills, both written and verbal, with the ability to explain
complex concepts to both technical and non-technical stakeholders.
Risk Management and Problem-Solving:
Strong skills in identifying and managing risks, solving complex problems, and adapting
to changes in scope or project requirements.
Budget and Resource Management:
Experience in managing project budgets, resource allocation, and forecasting for largescale
projects.
Company Description
Visionary Technology Consultants (VTC) is a Minority and Service Disabled Veteran Owned Small Business (SDVOSB). We provide innovative technology management and human resource services to our partners in the government and commercial spheres, covering arenas spanning defense, health, legal, education, finance, entertainment, and technology. Our proven solutions have enabled our customers to keep pace with the rapid evolutions in technology and maximize their people and product investments. Our distinctive approaches respond to the challenges faced by all organizations to improve operational efficiency while minimizing operating costs continually.
Visionary Technology Consultants (VTC) is a Minority and Service Disabled Veteran Owned Small Business (SDVOSB). We provide innovative technology management and human resource services to our partners in the government and commercial spheres, covering arenas spanning defense, health, legal, education, finance, entertainment, and technology. Our proven solutions have enabled our customers to keep pace with the rapid evolutions in technology and maximize their people and product investments. Our distinctive approaches respond to the challenges faced by all organizations to improve operational efficiency while minimizing operating costs continually.
