Voice Technician

Opportunity to join a Dynamic Company!

We are a Consulting and Telecom Engineering Services firm serving our DoD customers in Arlington, VA. We promote a culture of operational excellence while upholding the highest standards of compliance, quality and integrity.

We are in search of an energetic Voice Platform Technician to complement our IT operations team and are looking for a motivated and enthusiastic individual who shares our commitment to excellence in meeting the needs of our DoD clients and working in a team atmosphere. We offer a challenging, customer focused environment with competitive compensation and a robust benefits package in a team-oriented, casual atmosphere. If you desire to work in an environment where you are appreciated and supported by senior management, apply today to join our team.

Description:

The Technician is responsible for VoIP Phones and circuits in support of a geo-diverse VoIP platform and must have the experience and ability to configure and troubleshoot the telephony phones and circuits, including using tools to monitor and increase the system capabilities. Employee will also work on unique and interesting advanced projects in a lab and provide cutover support, application troubleshooting/triage, and follow-up support as required.
Responsibilities Include:

• Test ISDN PRI circuits and have knowledge with test equipment to emulate or monitor on both Terminal and Network end points.
• Configuring VoIP phones and testing advanced features
• Test and configure ISDN PRI Gateways.
• Assist operations staff in resolving customer trouble tickets and network issues that are outside of their troubleshooting scope.
• Perform Interoperability and acceptance testing directly with customers and suppliers.
• Install rack components and wire wrap circuits to DSX, 66, 110 Blocks and wall plates for T568A/B
• Candidates must be willing to: travel within the Washington DC Metro area to support various program initiatives in regional colocation facilities.

Required Knowledge and Experience:
The ideal candidate will have skills and experience in some or all of the following areas:

• Able to triage, diagnose and repair hardware and configuration issues.
• Enterprise VoIP background with administrative experience.
• Virtualization technologies experience a big plus.
• Strong technical background of TCP/IP and Network Security related protocols such as DNS, FTP, HTTP, NTP, RTP, SRTP, SNMP, SMTP, SSH, NAT, and VLAN.

Minimum Qualifications:

• 3 years relevant training, knowledge, & experience
• Secret Security Clearance Mandatory

Position: Full-time

We continually strive to create an environment that balances work/life and offers benefits that will enhance the compensation package. We offer Medical, Dental, Vision, Health Savings Accounts, Short Term Disability, Long Term Disability, Life Insurance and AD&D, Paid Time Off, Sick Leave, Maternity and Paternity Leave, Personal Leave, Holidays, 401(k) plan with company match and work/life balance. Equal Opportunity Employer.

Job Type: Full-time

Salary: $84,000.00 - $124,000.00 per year

Benefits:

• 401(k)
• 401(k) Matching
• Dental Insurance
• Disability Insurance
• Flexible Spending Account
• Health Insurance
• Life Insurance
• Paid Time Off
• Retirement Plan
• Vision Insurance

Schedule:

• 8 Hour Shift
• Monday to Friday

Work authorization:

· United States (Required)

REQUIRED:

· License or certification: Security Clearance TS/Secret

· Authorized to work in the following country: United States

· Willing to undergo a background check, in accordance with local law/regulations

· Active DOD security clearance

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• Detail-oriented -- would rather focus on the details of work than the bigger picture

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Team-oriented -- cooperative and collaborative

This Job Is:

• A job for which military experienced candidates are encouraged to apply

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• No

Work Location: One location, on site full time.

Job Type: Full-time

Pay: $84,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Washington, DC 20301: Relocate before starting work (Required)

Work Location: In person

Salary : $84,000 - $124,000