What are the responsibilities and job description for the Scheduler position at Visiting Angels of Greater Milwaukee?
Company Overview
Since 2001, Visiting Angels has been providing in-home health care and assisted living services. Our mission is to ensure each client receives extraordinary care in a supportive, compassionate environment.
Position Summary
The Scheduler is responsible for scheduling, caregiver recruitment and daily office support. This position ensures the best quality care through staffing, recruiting, on-boarding, and monitoring caregiver performance.
Benefits:
- Competitive pay ($17-20 hr) with and stipends for on-call work.
- Monday through Friday schedule, 8:00 AM - 4:00PM.
- Work from home for on-call duties.
- Opportunity to grow in a dynamic company.
Responsibilities:
- Staff caregivers based on experience and client needs.
- Conduct on-boarding and monitor caregiver performance.
- Handle re-routing, re-staffing, and updating client/employee details.
- Provide general office support, including phone answering.
- Be on-call every third week for after-hours support.
- Direct support to Families & Clients.
Requirements:
- Scheduling experience, ideally in home care, healthcare, or 24/7 operations. Preferred.
- Proficiency in Microsoft Office and scheduling software like (Axis Care)
- Strong communication, problem-solving, and organizational skills.
- Ability to work independently and as part of a team.
- Experience in non-medical in-home care is preferred.
- Excellent Customer service.
- Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality.
- Excellent documentation skills.
- CNA Skills
Traits:
- Goal-oriented, self-motivated, collaborative.
- Thrives under pressure in a growing agency environment.
- Strong interpersonal and time-management skills.
- Positive Attitude.
- Excellent organizational skills with attention to detail.
Work Location
In office setting with remote work only during after hours on-call duties.
Visiting Angels is an Equal Opportunity Employer
Job Type: Full-time
Pay: $17 - $20.00 per hour
Benefits:
- Free parking
- On-the-job training
- Opportunities for advancement
- Paid time off
- Schedule: 8 hour shift
- On call
Application Question(s):
- Have you used AxisCare Scheduling Software?
Education:
- High School Diploma/GED
- CNA
Experience:
- Home Care Scheduling: 2 years (preferred)
- CNA
License/Certification:
- Driver's License (Required)
Location:
- Milwaukee, WI 53213 (Preferred)
Ability to Commute:
- Milwaukee WI (Required)
We invite qualified candidates who are passionate about providing outstanding patient service to apply for this vital role within our organization.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40.00 per week
Benefits:
- Paid time off
Medical Specialty:
- Home Health
Schedule:
- Monday to Friday
- On call
- Rotating weekends
Ability to Relocate:
- Milwaukee, WI 53213: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20