What are the responsibilities and job description for the Client Care Coordinator position at Visiting Angels of Jenkintown, PA?
Visiting Angels is a non-medical private pay Senior home care company seeking a self driven, motivate, empathetic, detailed oriented, efficient, and friendly individual to join our team as Client Care Coordinator!As Client Care Scheduling Coordinator, you will be responsible for creating and implementing the care schedules of our senior clients. Our Angel caregivers provide meaningful assistance for seniors in their home, and as Client Care Scheduling Coordinator, you will work with CCM's and SCSM to assign appropriate caregivers and monitor their success. A Successful Client Care Scheduling coordinator is some one who is usually a good puzzle solver, can handle stress with equanimity, and has an empathetic frame of mind to help people no matter what. You must be able to see situation from both the client and the caregiver perspectives and be able to come up with a solution without losing your mind!Benefits : Competitive salary based on experiencePTOLucrative bonus structureFlexible Savings PlanHealthcare benefits for eligible employeesOn-call payResponsibilities : Participate in initial and ongoing client and caregiver meetings.Staff cases matched by clients' needs, caregivers' skills, experience, availability and personality.Schedule, participate, and document home visits, collecting client feedback on caregiver performance of duties. Address problems, as required.Collaborate with Wellness Team Supervisor to review Plan of Care in accordance with client needs and wishes; support facilitation of updates as warrantedEvaluate client and employee satisfaction to effectively resolve complaints and incidentsRecognize and reward good job performance and promote caregiver recognitionEscalate disciplinary action to ManagerMaintain positive relationships with clients and referral sourcesPerform on-call evening and weekend duties, as directedPerform other functions as deemed appropriate by the management teamReady to start your rewarding career? Apply to Visiting Angels today!Requirements : High school degree; college degree preferredScheduling experience, preferably in a healthcare settingClear, professional speaking voiceAbility to multitask and strong follow up skillsStrong problem-solving skillsTeam PlayerAbility to work under pressureWe can't wait to hear from you!This position is available at Visiting Angels of Jenkintown, PA. Our office is located at 1250 Greenwood Ave, #1, Jenkintown, PA 19046.Contact our office at (215) 938-7201 or learn more about us here : We are an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.ALL APPLICANTS MUST BE ABLE TO PROVIDE PROOF OF VACCINATION.Powered by JazzHR
