What are the responsibilities and job description for the Team Administrative Assistant position at Visiting Nurse and Hospice for VT and NH?
Team Administrative Assistant
PRN, Days
Why work as a Team Administrative Assistant at the Visiting Nurse and Hospice for Vermont and New Hampshire?
- You experience satisfying and challenging work that makes a difference, every day.
- You have a work/life balance that can match the flexibility you need.
Benefits include:
- Online LinkedIn Learning
- Career advancement within the Dartmouth Health system
Locations:
- White River Junction, VT
Visiting Nurse and Hospice for VT & NH covers more than 70 towns delivering superior nursing, rehabilitation, hospice, and personal care services with proven effectiveness, integrity, and compassion. Our only goal is to help the people in our communities. When you join the Visiting Nurse and Hospice for VT & NH, you’ll become part of a dedicated team delivering outstanding home health and hospice services that enrich the lives of the people we serve.
The Team Administrative Assistant, under the direction of the Clinical Manager, provides administrative support for all team operations within the program. Team Administrative Assistants at VNH act as the initial point of contact for inquiries regarding the team from patients, families, staff and other customers. This position facilitates and supports coordinated patient visits and staff schedules to achieve the highest level of team effectiveness. Team Administrative Assistants monitor compliance with plans of care, organizational policies and procedures, and regulations through regular chart audits and are also responsible for the consistent and timely compilation, management, and communication of team performance data.
The Team Administrative Assistant:
- Works in tandem with clinical manager, clinical staff, and other team assistants to coordinate and improve patient care.
- Provides basic administrative support to all team members and team functions.
- Collaborates across the program and organization.
- Triages calls, prioritizes based on urgency and complexity.
- Acts as a liaison for patients and family members as needed.
- Utilizes all data and personnel management software and tools accurately.
- Confirms required visits are scheduled, when necessary, schedules (clinic, interval, supervisory, and welfare checks), reschedules, suspends, and cancels visits.
Minimum Qualifications:
- High School diploma or equivalent; Associate’s degree preferred
- Minimum of 2 years of experience in a healthcare setting
- Scheduling experience strongly preferred
We would love to meet you and tell you more about this engaging and fulfilling part of our healthcare delivery system. Our recruiters can explain the different roles, our service area, the unique aspects of home and hospice care, and the many benefits we can offer your career and personal life.
Visiting Nurse and Hospice for Vermont and New Hampshire (VNH) will never require candidates to provide personally identifying information such as social security number, date of birth, street address, or banking information in order to submit an application for employment. Identifying information will only be requested after an offer of employment has been extended and accepted, for the purposes of security screening and onboarding. If you experience a request for your personal information prior to acceptance of an offer of employment, please contact VNH’s Human Resources Department immediately at 888.300.8853 or EmailHR@vnhcare.org.
As part of Dartmouth Health, Visiting Nurse and Hospice for VT & NH is an equal-opportunity employer.
