What are the responsibilities and job description for the Medical Assistant/Receptionist position at Visiting Nurse Association Community Services?
Join a healthcare team united behind a singular purpose of improving the health of our community. The Family Health Center of VNA-Community Services, Inc. is a growing community-based healthcare center that provides high-quality health and wellness care to underserved children and adults in Eastern Montgomery County and surrounding communities.
We seek a friendly, compassionate, and organized individual to join our team as a front desk receptionist for our busy practice. As the front desk team member, you will serve as our patients’ first point of contact and be responsible for checking patients in/out, appointment scheduling, patient outreach, insurance verification and other administrative office duties. Experience with EHR is preferred. Candidate must be reliable, coach-able, a quick learner, and driven by serving.
Job Type:
Full-time
8:00am-4:30pm
Qualifications and Skills:
High School Diploma Required
Medical Assistant Experience or Associates Degree Preferred, but not required
Responsibilities:
- Creates a welcoming atmosphere by greeting visitors and patients to the office
- Schedules patient visits through incoming calls and though outreach calls
- Checks in/out patients in a timely, friendly manner and collect copays as applicable
- Processing credit card payments
- Comforts patients by answering any questions
- Maintains patient's accounts by verifying insurance and updating information as needed
- Keeps providers, medical assistants, and any other related staff abreast of scheduling, patient details, and potential service delays
- Protects patients' right of confidentiality; familiarity with HIPAA preferred
- Scanning patient information into EMR system
- Utilize EHR skills to arrive patients in the system, update all demographics and Insurance information.
- Orders clinic and office supplies
- Use judgment and problem-solving skills
- Perform other duties and responsibilities as assigned
Experience:
- 1 year of experience working in a medical office preferred
Specialized Knowledge:
- Basic knowledge of medical terminology preferred
- Critical thinking and problem solving skills
- High level of professionalism
- Strong customer service skills
- Excellent written and verbal communication skills
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Abington, PA 19001: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Medical Assistant Experience a PLUS
Language:
- Bilingual (Preferred)
Work Location: In person
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Medical Specialty:
- Pediatrics
- Primary Care
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- Do you have Medical Assistant Experience?
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- Medical terminology: 1 year (Required)
Ability to Commute:
- Abington, PA 19001 (Preferred)
Work Location: In person
Salary : $17
