What are the responsibilities and job description for the Patient Services Coordinator - Scheduler position at Visiting Nurse Health System Inc?
Patient Service Coordinator - Scheduler - Marietta, GA Office
Who is Visiting Nurse Health System...
Serving the Atlanta Area for over 75 years, Visiting Nurse is a leading provider of home healthcare, long-term care at home, hospice, and palliative care services, helping patients and their loved ones receive care at home following an illness, surgery, or hospital stay. Our vision is to be the first choice for patients, families, payers, and other healthcare providers to select when they need healthcare services at home. To achieve patient and employee satisfaction scores and clinical outcomes within the top 10 percent of all home healthcare providers in the U.S. To continue to invest in our strong community partnerships, coordinated care solutions, top-performing workforce, and innovative technologies to improve affordability throughout the healthcare continuum. To be a financially strong organization where healthcare professionals prefer to work.
About the Role:
Patient Service Coordinator (PSC) is responsible for scheduling all visits for field staff for the home health episode of care. This position ensures the timely admission of all patients through the support of the clinical team. The PSC is responsible for timely communication with caregivers and patients regarding the timing of the admission process. Maintains daily/weekly reports for the team to submit to the Clinical Manager as needed. Completes administrative tasks as assigned by Clinical manager.
Qualifications:
- High School diploma or equivalent required. College or University degree preferred.
- Minimum one- two years progressive and recent "Patient Service Coordinator" experience in a home health care of hospice setting preferred
- Excellent written and spoken communication
- Problem-solving skills
- Excellent customer service skills; builds internal and external relationships; and strong organizational skills
- Proficiency in the use of a computer, including the Microsoft Office Suite, and ability to master in-house scheduling software and proficiency with EMR system are required. Minimal typing speed of 40 WPM and accurate data entry skills are necessary. HCHB experience preferred.
Benefits
- 403(b) with match
- Paid Time Off
- Medical, Dental and Vision Insurance
- Company Paid Life Insurance
- Employee Discount Program
- Flexible work schedules
- Student Loan Forgiveness potential for working in a non profit sector
- For more information, visit our website: vnhs.org
