What are the responsibilities and job description for the Claims Clerk position at Visium Resources, Inc.?
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Introduction
Visium Resources has been asked to identify qualified candidates for multiple Claims Assistant positions located in Jacksonville, FL. These positions are contract hire opportunities which are expected to be on-site and for a duration of six months.
Summary
The Claims Assistant will be responsible for providing customer service and support to the Claims Organization.
Job Description:
- Provides claims and litigation related support to the Claims Organization and its special handling units.
- Provides Customer Service to various internal and external business partners.
- Conducts research and data input utilizing the appropriate claim systems.
- Acts as a liaison to other business support units to assist with Customer claim-related requests.
- Performs tasks, projects and training as assigned.
- Provides cross-functional team support as needed, to include the execution of the business unit catastrophe plan.
Qualified candidates would have the following:
KNOWLEDGE, SKILLS, & ABILITIES
- Proficient in Microsoft Word, Excel, Outlook and Internet based programs.
- Experience utilizing network folders/drives for compilation of documents.
- Experience with imaging related applications.
- Multi-task in a fast-paced environment.
- Identify discrepancies, accuracy and attention to detail.
- Communicate effectively and professionally, in written and verbal form.
- Organize and coordinate assignments in a prioritized manner.
- Work independently and efficiently.
RELEVANT EXPERIENCE
- 1 or more years of customer service, insurance related, clerical or administrative experience.
EDUCATION REQUIREMENTS
High School Diploma | GED
Preferred Experience/Education
- Associate degree
- Two (2) or more years of customer service, insurance related, clerical or administrative experience.
