Nonprofit CRM Data Management Intern

Position Overview

Vista Autism Services is seeking a detail-oriented and tech-savvy CRM Data Management Intern to support the Development Team during the migration from Blackbaud Raiser's Edge to a new CRM platform. This internship offers a unique opportunity to gain hands-on experience in data management, CRM migration, and nonprofit fundraising operations. The intern will assist the development team with tasks such as data cleanup, migration support, system configuration, and the creation of documentation to ensure the successful implementation and long-term use of the new CRM platform.

This role is designed to assist the team, not lead the migration process, but will involve significant contributions to ensure the transition is smooth and the new system is effectively utilized.

Key Responsibilities

Data Management and Migration

• Review and clean up existing donor records to ensure accuracy and consistency.
• Validate data for completeness and alignment with the new CRM platform requirements.
• Assist in mapping existing data fields to the new system and testing the migration process.

CRM Implementation and Configuration

• Support the configuration of the new CRM platform, including setting up fields, workflows, and automation.
• Assist in creating and managing fundraising campaigns within the new platform.
• Participate in testing new features and ensuring proper system functionality.

Process Documentation and Training

• Help define and document best practices for CRM management and data entry for the Development Team.
• Assist in creating training materials and sessions for staff to ensure effective use of the new CRM platform.

Collaboration and Communication

• Work closely with the development team, external consultants, and CRM implementation partners to facilitate smooth communication and project execution.
• Provide ongoing support and updates to the development team during the migration process.

Reporting and Analysis

• Assist in generating reports on donor activity, fundraising outcomes, and data integrity.
• Monitor the quality of migrated data and help address discrepancies as needed.

Qualifications

• Currently pursuing a degree in Information Systems, Data Management, Nonprofit Management, or a related field.
• Strong attention to detail and organizational skills.
• Familiarity with CRM systems (experience with Blackbaud Raiser's Edge is a plus).
• Proficiency in Microsoft Office and Excel; knowledge of data migration processes is a bonus.
• Excellent communication and collaboration skills.
• Enthusiasm for learning about nonprofit operations and fundraising.

Learning Opportunities

• Gain firsthand experience in a large-scale CRM migration project.
• Develop skills in data management, nonprofit fundraising operations, and CRM implementation.
• Work closely with experienced professionals in the nonprofit sector.
• Contribute to a mission-driven organization making a difference in the lives of individuals with autism and their families.

Work Schedule and Compensation

This is a part-time internship (15-20 hours per week) with flexible scheduling to accommodate academic commitments. The position may involve occasional meetings or events. This is an unpaid internship; however, academic credit may be available based on your institution's requirements.

How to Apply

Submit your resume and a cover letter outlining your interest in the position and how your skills align with the responsibilities listed. Applications will be reviewed on a rolling basis.

Vista Autism Services is committed to fostering an inclusive and supportive environment. We encourage applications from individuals of all backgrounds and experiences.