What are the responsibilities and job description for the Business Travel Consultant position at Vista Global?
Overview
Vista’s team of over 4,400 aviation and technology experts works across 6 operation hubs, 7 maintenance sites and 36 offices worldwide, getting better and bigger for 20 years. The VistaJet Travel teams make business travel arrangements for all crew and employees.
Responsibilities
Your responsibilities will include, but not limited to:
- Accurately securing reservations for Vista crews including, but not limited to, air, hotel, and ground transportation in accordance with company supplier contract requirements and internal policies.
- Booking travel for sales and executive teams as required.
- Booking travel for crew training as directed by Training Department.
- Managing travel for pursers as required.
- Securing and manage block-inventory of hotel rooms.
- Maintaining calendar of events in frequently visited Vista cities to proactively secure crew accommodations in advance of potential sold-out situations.
- Coordinating with the Scheduling team during severe weather.
- Assisting Scheduling and Training departments on crew transition and non-transition days.
- Interfacing with Vista’s Finance department on hotel/air/ground transport contracts.
- Assist booking company events and meetings.
- Respond efficiently and accurately to customer calls, emails, and inter-office chats and provide accurate, satisfactory answers to their queries and concerns.
- Collaborate with other consultants to improve customer service.
- Taking part in training, quizzes, projects, and other learning opportunities to expand knowledge of company policy and position.
Required Skills and Experience
- Travel Agency or Aviation experience preferred.
- Experience using SABRE or any other GDS such as: Amadeus, Apollo, Smart point, or World span preferred.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Strong analytical ability.
- Ability to work independently and under pressure.
- Strong organizational skills.
- Detail oriented while upholding a high level of accuracy.
- Self-starter who thrives in a dynamic, fast-paced environment.
- Excellent verbal and written communication.
- Ability to multi-task and work in a team.
- Proficient with PC and Microsoft Office (including Word and Excel).
- Strong computer skills.
