What are the responsibilities and job description for the Veterinary Receptionist - Portland, OR position at Vista Pet Hospital?
Who we are
Vista Pet Hospital is a team oriented, three-doctor practice committed to providing exceptional care for pets and their families. We are seeking a friendly, organized, and enthusiastic Veterinary Receptionist to join our team. If you love animals and excel at providing outstanding customer service, we’d love to hear from you!
Key Responsibilities:
- Greet clients and their pets with warmth and professionalism.
- Answer and manage phone calls, schedule appointments, and provide information about clinic services.
- Handle client check-ins and check-outs, including processing payments.
- Maintain accurate and organized client and patient records using eVet/Pulse.
- Assist with administrative tasks such as filing, inventory, and ordering supplies.
- Collaborate with veterinary staff to ensure seamless client and patient experiences.
- Provide compassionate support to clients during difficult situations.
Qualifications:
- Previous experience in a veterinary or medical office preferred but not required.
- Strong interpersonal and communication skills.
- Proficient with computers and office equipment; experience with eVet/Pulse is a plus.
- Ability to multitask in a fast-paced environment.
- Passion for animals and empathy for their owners.
- Professional appearance and demeanor.
What We Offer:
Financial Benefits:
- A flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account
- 529 Savings Plan
- Tuition Support Program
- Referral bonus program
Wellness Benefits:
- Health Insurance, including medical, dental, and vision
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
- All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
Workplace Benefits:
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- State license reimbursement
- VTNE exam fee reimbursement
- Continuing education allowance
- Uniform allowance
- A vibrant Facebook community where like-minded teammates come together to share ideas, swap experiences, and uplift each other with support and inspiration!
Lifestyle Benefits:
- Six paid holidays
- Employee Assistance Program
- Employee discount program
Additionally, each member of our staff can expect:
- Mentorship and support to grow as a professional
- Co-workers committed to your success
- A team-oriented culture that values collaboration and open communication
- Occasional lunches and coffee runs on us
You miss every chance you do not take. Apply today, and don't miss this one!
Diversity, equity, and inclusion are core values at Vista Pet Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.