What are the responsibilities and job description for the Customer Service Representative position at Vitality Staffing?
Hiring Now a Customer Service Rep in Secaucus
- Recording customer interactions: Recording details of customer contacts and actions taken
- Referencing customers: Referring customers to supervisors or more experienced employees
- Participating in meetings: Attending meetings with the customer service team to discuss new communication tactics
- Maintaining product knowledge: Keeping up with company products or services to best assist customers
- Providing product and service information: Sharing details about products and services
- Processing orders and payments: Taking orders, calculating charges, and processing payments
- Managing customer accounts: Reviewing customer accounts and making changes
- Handling returns and complaints: Addressing and resolving customer complaints or concerns
Salary : $16 - $22
