Demo

Contact Center/Phone Sales Representative - 11am to 10pm Availability

VitalTech Group
Fort Lauderdale, FL Full Time
POSTED ON 11/25/2024 CLOSED ON 1/11/2025

What are the responsibilities and job description for the Contact Center/Phone Sales Representative - 11am to 10pm Availability position at VitalTech Group?

Job Summary

We are seeking a dynamic and results - oriented Phone Sales Representative/Call Center Agent to join our growing team. As a Phone Sales Representative/Call Center Agent, you will be responsible for reaching out to former and current patients to close sales over the phone. The ideal candidate should possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service.

Phone Sales Representative/Call Center Agent -- Fort Lauderdale, FL

Job duties include, but are not limited to:

· Conduct outbound calls to former and current patients.

· Present our products/services to former and current patients.

· Understand patient needs and tailor product offerings to meet those needs.

· Achieve and exceed weekly/monthly quotas.

· Keep accurate and detailed records of calls and sales.

· Setting clinic appointments by answering inbound calls.

· Build rapport and maintain a friendly and professional tone throughout the call.

· Sales – highlight key points to our services that align with the patient’s needs and

preferences.

· Handle objections professionally and provide solutions.

· Adhere to company policies and guidelines, including script adherence and compliance

with regulations.

· Other related duties as assigned.

Skills/Requirements:

· Proven experience in phone sales or related role.

· Excellent communication and interpersonal skills.

· Ability to work independently and as part of a team.

· Strong closing skills.

· Goal – oriented with a focus on achieving sales goals.

· Proficient in CRM software.

We believe in the importance of developing a professional staff and seeks to offer training and advancement opportunities from within.

Job Types: Full-time (11am to 10pm - shifts will be either 11am to 8pm or 1pm to 10pm - 8 hours per shift)

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Supplemental Pay:

  • Bonus opportunities

Experience:

  • Contact Center Customer Service: 2 years (Required)

Ability to Commute:

  • Fort Lauderdale, FL 33309 (Preferred)

Work Location: In person

Salary : $16

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