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Front Counter Customer Service

Vitense Golfland
Madison, WI Full Time
POSTED ON 4/21/2025
AVAILABLE BEFORE 5/19/2025

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Category

Customer Service

Description

Job Opening : Front Counter Staff at Vitense Golfland in Madison, WI

About Us : Vitense Golfland is a family-owned business established in 1955 by George and Odie Vitense. Today, it remains proudly owned and operated by George's grandson, Joel Weitz. Our mission is to uphold the family's vision of being a leader in golf entertainment, delivering exceptional guest experiences through the dedication of our outstanding team members.

Our facility includes :

  • A Top 50 Rated Golf Range in the U.S., featuring 56 heated golf suites with Top Tracer technology for year-round, day and night use.
  • A lit 9-hole, par-3 golf course available for daytime and nighttime play.
  • 1 rated miniature golf courses in Wisconsin (one indoor and two outdoor).
  • Babes at Vitense restaurant and bar.
  • Caddie Snacks, offering full food and beverage service directly to the golf suites.
  • Odie's Beer Garden.
  • The Vitense Golf Academy, providing lessons from PGA Professionals.

And much more!

We're looking for friendly, outgoing individuals to join our team as Front Counter Staff , ensuring every guest's first impression of Vitense Golfland is a great one!

Position Details :

Hours : 32-40 hours per week, Monday-Friday, 9 AM-5 PM.

Note : We may consider multiple part-time positions during this timeframe for the right candidates.)

Location : Vitense Golfland, Madison, WI.

Key Responsibilities :

  • Welcome and greet customers as they enter the building.
  • Answer phone calls and provide accurate information.
  • Make activity and service recommendations tailored to guest needs.
  • Process payments for activities and services.
  • Become thoroughly familiar with all activities, services, and pricing at Vitense Golfland.
  • Provide guidance and answer guest questions about equipment, activities, and services.
  • Address and resolve customer concerns or complaints professionally.
  • Maintain a friendly and positive demeanor throughout your shift.

    • Requirements : Essential :

  • Strong oral communication skills.
  • Friendly, outgoing, and customer-focused.
  • Ability to stand for up to 8 hours.

    • Preferred :

  • Experience with money-handling or customer service is a plus, but we're happy to train the right person!

    • Why Join the Vitense Golfland Team?

    We offer a fun work environment with great perks for our team members, including :

  • Food Discounts : 40% off food, even when you're not working.
  • Free Activities : Enjoy FREE Vitense Golfland activities.
  • Retail Discounts : 25% off retail purchases.
  • Health Benefits : Health, Dental, and Vision insurance for full-time, year-round team members.
  • Referral Bonus : Earn a bonus for referring a friend to join the team.
  • PTO : Earned Paid Time Off for full-time, year-round team members.
  • Retirement Savings : 401(k) matching program for full-time team members after one year of employment.

    • Join a team that values your contributions and fosters an enjoyable work environment!

    Apply now to become a part of Vitense Golfland and help us deliver exceptional guest experiences!

    Full-Time / Part-Time

    Full-Time and / or Part-Time

    Position

    Front Counter Customer Service

    Number of Openings

    This position is currently accepting applications.

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