Front Desk Receptionist at Plastic Surgery and Antiaging Clinic

About Us

We are a professional, dynamic, and sophisticated Plastic Surgery and Anti-Aging Center, dedicated to providing the highest standard of care and the best possible experience to our patients. Our focus is on exceptional results, personalized care, and professionalism in all aspects of our practice. We pride ourselves on a supportive and collaborative work environment where growth and innovation are encouraged.

Our Work Environment Includes:

• Modern office setting with state-of-the-art facilities
• Growth opportunities for career advancement
• A dynamic team committed to excellence

Job Summary

We are seeking a Front Desk Receptionist who is professional, personable, and highly organized to join our growing team. As the first point of contact for our clinic, you will play a vital role in creating a welcoming, efficient, and professional atmosphere for our patients and visitors. The ideal candidate will possess outstanding communication skills, attention to detail, and a strong ability to multitask in a fast-paced environment.

Key Responsibilities

• Client Interaction: Greet and welcome patients, visitors, and clients in a friendly and professional manner, ensuring a positive first impression.
• Phone & Email Management: Answer phone calls promptly, take accurate messages, and route calls as needed. Respond to patient inquiries via email or phone with a professional, courteous tone.
• Appointment Scheduling: Manage appointments efficiently by scheduling, confirming, and rescheduling as necessary. Maintain an organized calendar to avoid conflicts and ensure smooth operations.
• Administrative Support: Assist with general clerical duties, including filing, photocopying, faxing, and organizing patient files.
• Project Coordination: Support office projects and assist with project management tasks as required by the team.
• Document Management: Proofread and prepare documents for accuracy and completeness. Ensure all paperwork is properly filed and accessible.
• Mail & Package Handling: Manage incoming and outgoing mail, packages, and deliveries promptly.
• Reception Area Maintenance: Keep the reception area clean, organized, and presentable at all times to provide a welcoming environment for patients and visitors.
• Inventory Management: Track and manage the clinic’s office supplies, ensuring stock levels are adequate.
• Financial Processing: Process patient payments and assist with billing inquiries as necessary.
• Sales Support: Participate in clinic promotional activities and provide assistance with sales as needed, including handling sales incentives.

Required Qualifications

• Experience: Previous experience as a receptionist or in a similar administrative role is preferred, with a focus on customer service.
• Bilingual: Proficiency in both Spanish and English is a must.
• Technical Skills: Strong computer proficiency, including experience with Microsoft Office Suite (Word, Excel, Outlook). Familiarity with Google Suite is a plus. Knowledge of Salesforce CRM is highly desirable.
• Communication: Exceptional verbal and written communication skills. Ability to interact with patients and staff in a clear, professional, and friendly manner.
• Multitasking: Strong organizational and time management skills with the ability to prioritize and handle multiple tasks simultaneously.
• Medical Office Experience: Experience working in a healthcare or medical office environment is preferred, with knowledge of HIPAA and OSHA guidelines a plus.
• Confidentiality: Ability to maintain confidentiality and handle sensitive patient information with discretion.
• Customer Service: Professional phone etiquette and outstanding customer service skills.
• Sales Incentives: Ability to contribute to clinic goals with sales-related incentives in addition to hourly salary.

Additional Information

This is a full-time opportunity for a highly motivated individual who thrives in a fast-paced, customer-focused environment. If you are organized, detail-oriented, and have exceptional interpersonal skills, we would love to hear from you.

Sales Incentives are available in addition to your hourly wage, providing the opportunity to earn more based on performance.

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $18 - $19